Shipping Information

UK

  • Evri Standard Delivery: £3.99 (3-5 Working Days)
  • Evri Next Day Delivery: £4.99 (Order before 9pm*)
  • Evri Standard Click & Collect: £3.99 (3-5 Working Days)
  • Evri Next Day Click & Collect: £4.99 (Order before 9pm*)

*Next Day delivery restrictions apply in some areas of Scotland & Wales.

Order by Sunday 21st with standard delivery or Monday 22nd with next day delivery to get it in time for Christmas.

Northern Ireland

We are currently experiencing delays in Northern Ireland, please allow up to an additional 3 days for your order to arrive.

  • Standard Delivery: £3.99 (3-5 Working Day

Order by Monday 15th with standard delivery to get it in time for Christmas.

Republic of Ireland

  • Standard Delivery: £4.99 (3-5 Working Days)
  • Next Day Delivery: £19.99 (Order before 3 pm GMT, Monday-Friday)

Order by Thursday 18th with standard delivery to get it in time for Christmas.

France

  • Standard Delivery: £5.99 (3-5 Working Days)
  • Express Delivery- £19.99 (Up to 3 Working Days)

Order by Thursday 18th with standard delivery to get it in time for Christmas.

Germany

  • Standard Delivery: £5.90 (3-5 Working Days)
  • Express Delivery- 19.90 (Up to 3 Working Days)

Order by Thursday 18th with standard delivery to get it in time for Christmas.

Netherlands

  • Standard Delivery: £5.99 (3-5 Working Days)

Order by Thursday 18th with standard delivery to get it in time for Christmas.

Italy

  • Standard Delivery: £6.99 (5-7 Working Days)
  • Express Delivery- £21.99 (Up to 3 Working Days)

Order by Tuesday 16th with standard delivery to get it in time for Christmas.

Spain

  • Standard Delivery: £5.99 (3-5 Working Days)
  • Express Delivery- £21.99 (Up to 3 Working Days)

Order by Thursday 18th with standard delivery to get it in time for Christmas.

Scandinavia

  • Standard Delivery: From £9.99 (Up to 7 Working Days)

Order by Tuesday 16th with standard delivery to get it in time for Christmas.

USA

Please visit our USA store here: https://us.cernucci.com/

Australia

  • Standard Delivery: £10.99 (3-5 Working Days)

Order by Tuesday 16th with standard delivery to get it in time for Christmas.

Canada

  • Standard Delivery: £11.99 (5-7 Working Days)

Order by Tuesday 16th with standard delivery to get it in time for Christmas.

Rest of the World

  • Standard Delivery: From £6.99 (Up to 7 Working Days)

Please note we do not ship to certain countries (see below). All orders will be fulfilled from the UK.

Order by Tuesday 16th with standard delivery to get it in time for Christmas.

Duties and Taxes

UK & EU

Cernucci ships to our UK & EU customers with duty & taxes paid, so you will not be charged any customs fees.

International

Customers are liable for any duties & taxes incurred once your parcel reaches the destination country (e.g., US, Canada, Australia and countries in Europe outside the EU).

Failed Delivery

If the package cannot be delivered due to incorrect shipping information or refusal to collect, the package will be returned to Cernucci at the customer’s expense. Costs include:

  • Shipping fees
  • Duty and taxes incurred

These costs will be deducted from the refund.

Items Not Received or Missing

If your delivery is lost or missing, you must submit a claim within:

  • 10 days of order date (Evri)
  • 7 days of order date (Royal Mail)
  • 14 days for EU orders

Items Not Received but Marked as Delivered

We do not refund or replace items marked as delivered by the courier. For this reason, we recommend shipping to a secure address.

GIFT PACKAGING

One Cernucci Box/Pouch is given per order, not per item.

Orders under £25: Cernucci Pouch provided.

    • Orders over £25: Grey Cernucci Box provided.