HELP CENTRE & CONTACT
From order tracking to returns assistance, exchanges or restock sign ups, we have teams of experts here to assist. We also keep our FAQs up-to-date so you can quickly access our most asked questions in the help portal.
VISIT OUR HELP PORTALStill need to reach out? Choose the best method below.
Live Chat
RESPONSE HOURS; 24hrs Daily
Aura, our digital assistant is available to chat 24 hours a day, meaning your query could be resolved in a matter of minutes.
Simply click the button below or hit the speech bubble widget in the right-hand corner of our site
RESPONSE HOURS; Monday to Friday 8am to 5pm
You can send an email to one of our team members through our Contact Form. The team aim to respond to queries within 48 hours.
Please avoid sending duplicate emails, as this pushes your message to the back of the queue. For a quicker response, include as much detail as possible in your first email, such as your order number and any relevant photos.